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What waste workers want: Lessons from India’s circular economy

Our new report explores what India’s waste workers need and shares recommendations for building a sector that values people and the planet.

  • Report
  • Dignified jobs
  • India
  • 2025

Based on surveys conducted with waste workers and employees from Acumen’s investee companies GreenWorms and Recircle across India, here are the key findings.

of surveyed waste workers ranked consistent payments among their top three job priorities
of surveyed employees said community perception of their job has improved since joining the company
of surveyed employees said they are treated with respect at work

Executive Summary

India produces more unprocessed plastic waste than any other country — 3.5 million tonnes and growing — and is home to the world’s  largest informal waste workforce, numbering between 1.5 and 4 million people. 

Despite playing an essential role in society, this work is too often low-paid, unproductive, unsafe, and precarious. 71% of waste workers earn less than $4 a day, and  1 in 4 live in huts or informal shelters. Many are women, marginalized minorities, migrant workers, or all three — often facing multiple layers of exclusion. 

A group of innovative waste sector enterprises is working to change this reality. These companies are building better systems for plastic waste management while creating more dignified livelihoods for workers. Through our partnerships with IKEA Foundation and Target Foundation, Acumen is investing in this future: a waste management sector that values people and the planet. To get there, we needed to first understand what workers themselves need — and how enterprises can deliver. 

In partnership with impact measurement firm 60 Decibels, we interviewed more than 350 waste collectors, facility workers, employees, and executives at two leading enterprises: Green Worms and ReCircle. Workers told us their top priorities are consistency, income growth, respect, and security. 

“Respect and recognition have increased both in the market and at home. Everyone now asks and values what I say; my words carry weight.”

Female facility worker, ReCircle

But much remains to be done: wages are still low, working conditions are hazardous, and migrant workers lack access to benefits. Changing this will require more funding, stronger regulations, and companies willing to embed waste management into their sustainability strategies. It also calls for waste enterprises to unite in advocating for policy reforms and long-term investments that uplift both people and the planet.

Download the report now

What we heard:

Waste workers are calling for jobs that offer consistency, growth, respect, and security. These are the building blocks of fairer, more dignified jobs.

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