Acumen | Lean Data -

Impact Measurement

We created Lean Data to listen to low-income customers and understand what impact means to them

We created Lean Data to fully understand how our investments impact the lives of low-income people. By putting the voice of the customer at the center of impact measurement and leveraging mobile technology for fast, reliable response, Lean Data has become an exciting new tool for social enterprises, investors and beyond. We’re excited to share Lean Data with the sector at large through the creation of 60 Decibels. Learn more.

Lean Data puts the voice of the customer at the heart of impact measurement

85,000

Customers surveyed

33

Countries with customers surveyed

150

social enterprises and nonprofits using Lean Data

The  Approach

  • What is Lean Data?
    A fast, reliable customer-centric approach to impact measurement

    Fast-moving social enterprises, strapped for cash and time, face a conundrum when it comes to measuring social performance. Traditional measurement tools don’t make sense. They are either too costly because they were designed for large-scale aid or focus on typical business metrics that don’t get to the heart of impact. Lean Data leverages the power of low-cost technology and lean experimentation principles to collect high-quality data at a fraction of the time and cost of other methods.

  • Measuring What Matters
    We Listen to What’s Important to the People We Serve

    Our companies deliver critical products and services that enable low-income people to transform their lives. While the standard approach to impact measurement is to gather metrics on numbers of people reached, we measure the social benefits our customers experience from what our companies offer. We speak directly to customers to understand what matters to them because our success is defined by the meaningful change we create in the lives of the poor.

  • Data that Drives Action
    We collect data that helps us become smarter investors

    Working closely with our companies, we collect and analyze data to help them understand and, ultimately, improve their business to better serve low-income communities. Our aim is to unlock the full potential of our companies to ensure they are making a real, lasting difference in the lives of low-income people.

A fast, reliable customer-centric approach to impact measurement

Fast-moving social enterprises, strapped for cash and time, face a conundrum when it comes to measuring social performance. Traditional measurement tools don’t make sense. They are either too costly because they were designed for large-scale aid or focus on typical business metrics that don’t get to the heart of impact. Lean Data leverages the power of low-cost technology and lean experimentation principles to collect high-quality data at a fraction of the time and cost of other methods.

We Listen to What’s Important to the People We Serve

Our companies deliver critical products and services that enable low-income people to transform their lives. While the standard approach to impact measurement is to gather metrics on numbers of people reached, we measure the social benefits our customers experience from what our companies offer. We speak directly to customers to understand what matters to them because our success is defined by the meaningful change we create in the lives of the poor.

We collect data that helps us become smarter investors

Working closely with our companies, we collect and analyze data to help them understand and, ultimately, improve their business to better serve low-income communities. Our aim is to unlock the full potential of our companies to ensure they are making a real, lasting difference in the lives of low-income people.

We are TRANSFORMING HOW COMPANIES AND ORGANIZATIONS COLLECT AND UNDERSTAND IMPACT WITH LEAN DATA

Lean Data Library

The Lean Data Field Guide

Learn how to conduct your own Lean Data projects to gather customer data and build more impactful businesses.

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Innovations in Impact Measurement

Acumen and Root Capital provide lessons on using mobile technology to collect high-quality impact data.

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The Power of Lean Data

An introduction to Lean Data, showing it’s possible to gather high-quality impact data quickly and inexpensively.

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Series and Blogs

Energy Impact Series

A new collection of research on the impact of solar access featuring lean data customer insights. This series features lessons from new research on the social impact of off-grid energy access in emerging markets.

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Lean Data: The “how” of measuring impact at lower cost for higher value

We ask the impact enterprises we invest in “What data can we help you collect?,” in this article in Impact Alpha.

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Energy Impact Report

Our Energy Impact Report uses Lean Data to take a comprehensive look at the impact of our 10 years of investing in off-grid energy.

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